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Services

The following services are provided at no charge in most cases:

• Health education
• Health requirement compliance
   

Appointments billed to health insurance:

• Treatment of acute illnesses and minor injuries
• Physical Exams (Not available for student-athletes needing a sports exam to clear them for their sport. Physicals for these purposes should be done by your primary care physician.)
• Injections/Immunizations (e.g., vaccinations, allergy injections)
• Lab tests
  • Point of care tests (e.g. strep, mono, urine, flu, COVID, tuberculosis)
  • Additional lab work or testing can be ordered

Billing

The patient is financially responsible for any services not covered by insurance. It is the responsibility of the patient to know which hospital, laboratory, and/or pharmacy is preferred by his/her health insurance company.
 

Penn Medicine OnDemand is a virtual care service staffed by expert Penn Medicine providers. If the Medical and Counseling Center or your primary care doctor’s office is closed, for treatment of your urgent, non-emergency medical needs. Penn Medicine OnDemand providers treat many common conditions and are available for virtual visits 24 hours a day, 365 days a year.
 

Scheduling

All services provided at the center are scheduled by appointment but are often seen within 24 hours. Patients should call or stop in the center to schedule an appointment. Also, students must schedule appointments for themselves, we cannot schedule appointments through parents, guardians, roommates or friends. Center providers do not excuse students from class except in rare circumstances. Please discuss any concerns you have regarding attending classes with your instructors.